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Company Name:
Flexion Therapeutics, Inc.
Approximate Salary:
Not Specified
Burlington, Massachusetts
United States
Position type:
Full Time
Experience level:
3-5 Years
Education level:
Bachelor's Degree

Sr. Manager, Marketing Ops and Commercial Events


Flexion Therapeutics, Inc. (NASDAQ: FLXN), based in Burlington, Massachusetts, is a specialty pharmaceutical company focused on the development and commercialization of novel, local therapies for the treatment of patients with musculoskeletal conditions, beginning with osteoarthritis (OA). At Flexion everyone has a voice and can make a real difference, best ideas win, work is challenging, and we have fun.


We are inclusive, prize ingenuity, and are united by a common mission to rapidly advance transformative medicines for patients who cannot get them soon enough. Our values – focus, ingenuity, tenacity, transparency and fun – form the fabric of the organization.  They are reinforced daily and serve as key dimensions in the hiring process to help us ensure that Flexion is a magnet for outstanding talent and a great place to work.


Job Summary:


The person in this role will serve as the Senior Manager of Marketing Operations and Commercial Events.  With a level of autonomy and accountability, this person will partner closely with a broad cross-functional team including Marketing, Market Access, Sales, Commercial Effectiveness, Medical Affairs, Regulatory and Legal to successfully coordinate key events and programs that will be part of our launch of a new product and the support of that product in the market. 


The two key areas of responsibility for this person include: (1) Planning key events such as medical congresses and other corporate events; and (2) Managing the fulfillment of marketing programs, including distribution of sales rep and patient materials, printing, providing samples, etc.  In planning events, this person will engage cross-functional partners to agree on goals and objectives and manage flawless execution through attention to numerous details.  This person will be responsible for participating in the creation of these programs and managing them through to flawless execution, including creating and maintaining timelines and engaging vendors and cross-functional partners. 


This is a great opportunity for someone looking for a high level of visibility, as you will be interacting with a wide range of functional areas within the organization while you maintain a solution oriented mentality, develop partnership and alignment among multiple internal stakeholders, prioritize and plan to align with the overall organization and brand goals, and effectively operate across all levels of the organization. This is an opportunity to be part of the creation of a world-class commercial organization. 




  • Create the strategy for key events for the year and engage cross-functional partners and colleagues to plan and execute these events.  Work closely with internal stakeholders to define each event’s unique goals and objectives as part of the annual brand plan.  Support overall marketing strategy for driving awareness, leads and meetings through Congresses & Events
  • Drive the execution of each event on the annual plan, including medical congresses, internal events, etc. 
  • Oversee conference asset creation and deployment.   Work with agency partners to create and revise materials for key events.
  • Manage relationships with medical congresses and third-party vendors such as outbound telemarketing agencies, tradeshow design builders, hotel properties, transportation companies, audio-visual vendors, etc.  Work with appropriate congress contacts to secure exhibit space, sponsorships, and coordinate any other logistical requirements.
  • Deliver events within established budgetary and procedural guidelines; execute all financial tracking and reporting. 
  • In collaboration with Marketing team members, plan and execute virtual events (e.g., Webinars) that support the overall marketing plan. 
  • Nurture leads from events to improve customer engagement, increase conversions and support sales force goals.
  • Manage the fulfillment of marketing materials for sales reps and patients, including printing, inventory, distribution, and infrastructure/software creation.  Liaise with other Commercial colleagues to support fulfillment of other programs (e.g., refrigeration). 
  • Establish and manage the Clinical Experience Product Program (CEPP – i.e., sample program) and demo kit program.
  • Track all relevant marketing program metrics, create dashboards, and report to leadership.
  • Identify and implement program changes to increase efficiency or quality of marketing programs.   Evaluate and suggest improvements to the events program to increase results, improve processes and create better efficiencies.




  • At least 5 years of marketing, event planning, marketing operations and/or HCP marketing is required. 
  • Proven track record managing the overall operations of large Marketing initiatives directly supporting the Marketing and/or Field Sales team.
  • At least 3 years of process and project management experience.
  • Proven track record of being able to work with teams, facilitate and gain cross-functional alignment, and influence without authority.
  • Knowledge of the Legal and Regulatory landscape pertaining to pharmaceutical marketing; including Medical/Legal/Regulatory (MLR) processes.
  • High level of proficiency in Microsoft Office, in particular Project, PowerPoint and Excel.
  • Experience managing vendors and holding them accountable to timelines and estimates.
  • The ability to maintain a customer focus while working in a fast paced, innovative and performance driven environment.
  • Attention to detail and a track record of applying strong analytical skills.
  • Willingness to proactively identify issues and opportunities in the business and make the appropriate recommendations, and/or take the appropriate action, to get things done.
  • Work hours may include meetings schedule outside of normal working hours. Demands during peak times may require work hours outside of normal working hours.
  • Travel estimated at 20-30%.




  • Bachelor's Degree with marketing focus.
  • MBA and/or other advanced degree preferred.